Privacy Policy
1. Introduction
Last Updated: 18th April 2026
Welcome to Treehaus (“we”, “us”, or “our”).
We operate a subscription-based design service (the “Service”). This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
By using our Service, you agree to the terms outlined in this policy.
2. Information We Collect
We collect information to provide and improve our Service.
Personal Information
This may include:
Name
Email address
Billing information
Company details (if applicable)
Usage Data
We automatically collect:
IP address
Browser type
Pages visited
Time spent on pages
Device information
Cookies
We use cookies to:
Keep you logged in
Remember preferences
Analyze usage
You can disable cookies in your browser, but some features may not work properly.
3. How We Use Your Information
We use your data to:
Provide and manage the Service
Process payments and subscriptions
Communicate with you (updates, support)
Improve performance and user experience
Prevent fraud or misuse
Send marketing emails (you can opt out anytime)
4. Payments
We use third-party payment providers (e.g. Stripe).
We do not store your payment details. Payments are handled securely by these providers.
5. Data Retention
We keep your data only as long as necessary to:
Provide the Service
Comply with legal obligations
Resolve disputes
6. Sharing of Data
We do not sell your personal data.
We may share data with:
Service providers (hosting, analytics, payments)
Legal authorities (if required by law)
7. International Transfers
Your data may be processed outside your country. We ensure appropriate safeguards are in place to protect your data.
8. Your Rights (GDPR)
If you are in the EU, you have the right to:
Access your data
Correct inaccurate data
Request deletion
Restrict or object to processing
Request data portability
To exercise these rights, contact us at: support@treehaus.design
9. Security
We take reasonable measures to protect your data. However, no system is 100% secure.
10. Third-Party Services
We may use tools like:
Analytics providers (e.g. Google Analytics)
Communication tools
Project management tools
These services have their own privacy policies
11. Changes
We may update this policy. Changes will be posted here with a new effective date.
12. Contact
If you have questions:
Email: support@treehaus.design